We want to help you! In order to do so, we need to take a look at your profile, your ride and the amount that you have been charged with. Please, reach out to us here and let us know what happened.
Please include the following on your request:
- Date of the ride or the charge
- Whether or not a coupon was used or should have been used
- Amount charged
- Email registered on your profile
We´ll review your request and get back to you ASAP.